Category Archives: Car Care

Wash is a part of your car’s service, not THE service

If you’re an auto enthusiast your Whatsapp must have been flooded with the news of a Maruti Suzuki workshop getting only a wash and nothing else, when sent for its free service. Team BHP user ROG_AK recently gave his Baleno RS to Mandovi Motors for its second free service. In the evening, ROG_AK got the vehicle dropped off at his address. Luckily for ROG_AK (or unluckily for Mandovi), he had a dashcam installed on his vehicle. On inspecting the footage captured by the dashcam, he was shocked to find that nothing had been done to his car apart from a regular wash. The user has uploaded the video on YouTube which has garnered almost 2 lakhs views since. He has also shared a detailed account of the turn of events in the video. Here is what ROG_AK had to share about the incident,

After watching the video I went back the next day and confronted the service manager (the person you see talking on the phone in the beginning of the video) and showed him the video. He reacted in a very sympathetic way and told me that these kind of things don’t usually happen and it is their responsibility to check everything etc etc and he will take action on the people concerned. I told him that I am sure you guys do this for all first and second service vehicles because nothing really happens in those services anyway and the customer would not know. The attitude of the manager was very humble and understanding (might have been an act). I told him that I was taking the car for a long trip next week and what if something had happened and if that something could have been found and fixed at the service. He apologized repeatedly after which he conducted the service and did what they were supposed to do in the first place.

This is quite a common occurrence across multiple authorized service stations pan India & this is also not the first time that such an incident has happened. However, with substantial evidence this proves that fleecing happens at many levels in authorized workshops. As a car / bike owner, you would not want to see such treatment being meted out to your vehicle. This is where multi-brand garages & FNGs (friendly neighbourhood garages) come into play. When you service your vehicle at a multi-brand garage, they try to give out the best customer experience and pay more attention to your vehicle.

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Authorized Service Stations
This is predominantly due to the comparatively lower volume of customers that they tend to. There is a stark contrast to authorized garages which are flooded with vehicles at any point in time. As a vehicle owner, you would seek some reference when you visit a multi-brand garage, some sort of assurance or account of others’ experience. GoBumpr is the right place to search, if you are looking for quality service. With a wide network of multi-brand garages in Chennai, Bangalore & Hyderabad, you can rest assured that you will be connected with a top-notch garage in your vicinity. With advantages like real-time tracking, live photo updates & digitized workshop management, you can service your vehicle with complete peace of mind! To learn more about how we can help you out, reach out to us at 9003251754. Alternatively, you can shoot out an email to support@gobumpr.com. Happy motoring!

Ceramic Coating Paint Protection

Tried all kinds of paint protection techniques for your new ride and not satisfied with any? Well, not to worry as we are here to recommend a solid technique that’s working all over the world, giving cars a lasting sheen! Ceramic Coating is a technique which works much better than wraps & waxes. This coating comes in variations that allow your car body and undercarriage to be treated well. It also ensures that your paint work, glass, and trim are taken care of. The coating is applied in stages & layers.

What Is Ceramic Coating?

Ceramic Coating is an advanced paint-protection system that is undoubtedly the world’s most advanced automotive paint sealant thanks to its unique formula, sheen, durability and extremely low maintenance effort and cost. With this protection, your car will truly look and feel new and different. You would never need to wax your car again, and you will always have a lasting shine. This ceramic formula protects your from UV rays, any form of acid rain and most importantly bird droppings.

Why Do I Need Ceramic Coating?

Paint sealants offered at car dealerships & detailers are silicone-based i.e. they degrade with time and faster under extreme operating and weather conditions. Ceramic Coatings on the other hand makes use of nanotechnology and polymer science to bond the coating with your vehicle’s paint.

In short, your coating will not degrade under UV exposure. The gloss and sheen levels would be retained for a very long period. Swirl marks and minor scratches would be a thing of the past with proper maintenance. The ceramic coating handles road grime, muck & bird droppings much better than a normal wax coating. In addition to this, you can wash and scrub away at your car without having to worry about losing your coating

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They just sit inside the microscopic pores on your car’s finish, and would wash away with any simple detergent. Opposed to this, with the use of ceramic coating, your vehicle’s paint would remain permanently insulated against all chemical attacks from any kind of environmental pollutant like acid rain, insect fluids, tree sap, road grime and bird droppings. Presented are few of the unique and convenient qualities of the ceramic coating.

USPs of Ceramic Coating

  1. Suitable for any paint on all cars & bikes.
  2. Most effective paint protection solution against all known harmful elements.
  3. Glossy, deep and “wet look” on your paint.
  4. Incredible scratch-resistance.
  5. Repels water and grime by nature. 

Most ceramic coating paint protection systems would protect your car for a minimum of 10 years at least! This is without any re-layering or enhancement products. The maintenance required for ceramic coating is also minimal and very simple. All you need to ensure is that you wash your car on a regular basis with any reliable car wash shampoo that is available in the market. Try to avoid car wash shampoos with any enhancing additives as they would dull your paint’s appearance.

Application of Ceramic Coating

To get the ceramic coating to bond to your car’s paint, you need to get the existing wax off thoroughly with a mild solvent. This is followed by claying down the top layer of your paint carefully. Thereafter, using microfiber applicants, apply the liquid ceramic over the parts including the wheels and the trims. After each coat, there would be a forty-five minute wait time in between. And between the base coat and the top coat, you would have an eight-hour window before it all cures.

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Two layers will last you a lot of time with general maintenance like washing your car regularly and inspecting your coating on a yearly basis.

Ceramic Coating or Conventional Waxing?

A simple wax is a great way of protecting your vehicle’s paint. It is a trusted formula for regular maintenance. However, it doesn’t last long and frequent polishing can damage the clear coat on your vehicle. 

If you are looking for the ultimate protection for your vehicle’s paint, then ceramic coatings are the solution. The hydrophobic nature of the coat ensures that your vehicle remains sparkling no matter what comes in the way which means that very little dirt or liquid would attach to the surface. 

We hope you found this write-up to your best use and that you gain the best paint solution for your ride! Have a happy week!

Independent Garages vs. Authorized Service Centers

What happens if one day your money-saving warranty runs out and you need to get your car serviced? And say you decide that the safest is to get it done in a dealership garage, since they are authorized. But what if your neighbor or cousin says he knows this really good mechanic who will do a much better job? He also says that you will save a lot of money by him. How do you decide?

For a start, let us see how each of them operates on a daily basis:

Dealership service units:

  • Dealership units work on hundreds of vehicles each month and have many reliable service bays and factory-trained technicians who are aware of the expertise.
  • The most assuring characteristic of dealerships is that they specialize in repairing and maintaining your particular car brand only.
  • Under dealership, if your car is under a warranty, the manufacturer covers the cost of most of the repairs. After the warranty expires also, you can buy an extended warranty.

Independent mechanics

  • These are comparatively smaller garages, however with multi brands in their consideration.
  • In this type of service, the customers meet directly with their preferred independent mechanic who is working on their car and give them their inputs.
  • Generally many independent garages are started and staffed by former dealership technicians and managers. Thus, it cannot be said that these mechanic services are any less than the authorized dealerships.
  • Some of the independent auto shops also honor third-party warranties.

These are the basic features of the independent and dealership service units. Observing these, one can say both have their own advantages and disadvantages. However, we must undertake a detailed analysis to compare both and see which one suits us more.

INDEPENDENT SERVICES

Overall Verdict: More personalized, often cheaper

Independent mechanics are ranked higher than dealership servicing for their customer satisfaction they offer, their price, their quality, their courteousness and on-time repairs, which has been highlighted according to a 2014 Consumer Reports survey.

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GoBumpr multi-brand partner garage
  • As has been learned above, independent mechanics can be as technically proficient as the factory-trained dealership mechanics due to several undeniable reasons such as their owners being former dealership employees.
  • Independent garages can get you the original manufacturer parts for repairs and servicing if you are a fussy customer for originality, but they can also offer less expensive alternative parts or even rebuilt parts that would perform the same function.
  • As communication is a vital part of carrying out a successful service activity, it can be easier to build a personal relationship with the independent garages, since you speak directly with the mechanics there.
  • Independent mechanics mostly answer to you as they have no loyalty to the manufacturers. This is difficult for dealerships as they must show loyalty to the manufacturers.
  • All garages often start from scratch to build strong relationships with the paying customers without the years of free service to foster all goodwill they can.
  • Facilities in the garages are usually smaller and have fewer overheads than the dealerships. This means significantly lower prices for its customers.
  • Due to large numbers, it takes more work to find the right kind of auto shop, because there can be dozens of corner garages in the same town.

AUTHORIZED DEALERSHIPS

Overall Verdict: More specialized, may be a little expensive

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Authorized Service Partner

The biggest advantage with dealership service departments is that they can offer to you manufacturer-backed extended warranties and check for the latest repairs and recall bulletins every time you bring in your vehicle. But one thing is certain, if you stay with the dealership way, be prepared for slightly higher prices than usual. Always keep your owner’s manual handy so that you don’t have any unnecessary work done on your car. You may also consider signing up for the dealership’s mailing lists that are useful to know the updates. Coupons and deals it sends you may add up to big savings.

  • Dealership units pay higher salaries for their manufacturer-trained and highly experienced service technicians. This also means you’ll be paying higher prices for their services.
  • The technicians in dealerships are specifically and regularly trained for your auto brand only.
  • Dealership service departments are also required to use factory-made equipment and authorized parts from the manufacturer. This definitely ensures a high quality control on their part. But if a part is out of stock, the shipping times can be longer and the prices higher.
  • Dealership units have a regular flow of cars coming in for free repairs under their warranty plans, so they don’t have to work as hard to attract or keep their customers.

Thus stands the comparison between both dealership and independent units. We really hope we helped in getting you to decide which one is best suited for you. Happy Motoring! Let’s GoBumpr!

Downsides to Not Repairing Dents, Paint Scratches on your Car

Got a stubborn scratch or dent that refuses to budge from its place? Don’t worry! We know what that feels like! And which is why we also know that you are probably giving up removing the dent thinking that all it does is appear on an otherwise comparatively gleaming car. But this can be a huge mistake on your part. Read on to know the downsides to not repairing dents, paint scratches on your car. 

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Why not to leave a Scratch or Dent unattended to in your Car

When you purchase your car, you specifically check out the exterior and admire every square inch of the car from bumper to bumper. And in your scrutiny, if there is a noticeable scratch, you immediately turn away from the deal. Most often, car sellers understand that they have to present the car to the customer in great shape inside and out in its shine in order to attract the buyer. Once you get lured and are the owner of that sleek car, it is your responsibility to keep your car’s body in prime condition. And in your week’s drive around, while you do your best to keep it that way, your car eventually will end up getting a scratch or two somewhere along the way.

Sometimes, parking lots and reversing areas are notorious for causing dents and scratches. They magically appear on cars, out of nowhere it would seem. Someone parks their close too close and the door opens and scrapes your car. Trying your best to get these dents removed, you think that you can do them later for want of proper reason. That may be fine and dandy as a convenient option to you. But here is why you should not decide that way:

CORE REASONS FOR ATTENDING YOUR DENTS

[1] Decreasing Market Value

While you may think happily that apart from aesthetic reasons, your scratch cannot really harm you, there are several other disadvantages of leaving it unattended, one of them being that scratches really devalue your car by eroding its monetary value resulting in a difficulty for you in selling your car, should a need arise. Alternatively, you are going to definitely want to sell or trade in your vehicle for a newer model of your choice. When that happens, you would need your car to look as pristine as possible. No prospective buyer would want a ride without almost gleaming coats. Whether they are dent sin core places or not, buyers would find reasons to not buy your car rather than buy it. So grant them that right to make a fuss just as you got when you bought it!

[2] Cumulative Financial Drain

People often think that it taxing to go through the whole process of contacting technicians, repairing dents and giving payments. But then, it isn’t a joke to own a car either! Once you get a scratch, it becomes a leech that latches onto you with multiple poisonous bites. If you regularly delay your dent repair, it is only going to financially drain you out when all the cumulative charges grin at you wickedly one final day when you need to trade or sell your car. And you do not want your dent charges to be more than the cost of your car surely!

[3] Danger of Corrosion

The most damaging danger of leaving a dent unattended is of your car getting eroded which will certainly compromise on metal maintenance. You should think of rust as a motor equivalent of a terrible rash that may start off with one tiny simple dent but can work its way through your entire car body. It can also move within your car’s inner workings and mechanisms, eating away all vital components if ever left unchecked. Especially, if you are driving anywhere near the sea, the salt water that rises up in the air can hasten further the corrosion process.

The paint was always more than just a decorative element. It was an essential element to keep everything concerned from corroding the underlying metal. A big dent, a creased metal and some very exposed edges are pretty much an instant guarantee of rust if they are not fixed. The same goes with any scratches that go to metal or even sensitive areas. For a simple exercise to check any scratch, run the edge of your fingernail along the scratch. If you can feel the scratch, you need some kind of repair. If you can’t, it will get extended out using any polishing compound. Where is the fun in letting your turn brown for no reason? Care for your car!

[4] Safety Risks

The another risk of this is safety, particularly on all modern cars having flexible bumper covers. Remember that there can be very significant damage under any plastic that isn’t actually apparent. If you have had a front or rear collision with the quarter panel bending too much as a result, even though the bumper really looks fine according to you, there’s a very good chance that there’s seriously bent metal that would lead to instability in driving or any sort of catastrophic engine failure down your journey. You do not want such dangers looming up before a bright family journey just because of a couple of dents that could have been fixed with some phone calls and time. It is definitely worth it!

In most modern cars, minor scrapes and door dings and scratches are not the fear they once were as most of them are galvanised or zinc coated or even made of aluminium. Rust is not an immediate concern for such vehicles. However, if there are any major scratches left untreated or unattended, they may require much more extensive repairs to the paint. It is also better for such cars to have a checkup to see whether all benders and mechanical components are secure.

While you are the perfect judge of how to maintain your car, we only strive to give you the best of tips that we have in our book to ensure that you keep your finance in check, have the safest of journeys and enjoy every ride to the fullest! With this well-meaning advice, we take your leave wishing you all the happiest of weeks!