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FASTag: What is it?

In an attempt to reduce traffic at toll plazas, the Government of India has mandated electronic payments at all toll plazas across India. To this effect, the government has introduced FASTag.

What is FASTag?
Operated by the National Highway Authority of India (NHAI), FASTag is a simple to use, electronic toll collection system and reloadable tag, which enables automatic deduction of toll charges. It is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly, letting you pass through the toll plaza without stopping for a cash transaction. It is linked to your prepaid account of choice, from which the toll amount is deducted. The FASTag is affixed on the windscreen of your vehicle after the tag account is active, allowing you to drive through toll plazas without the need to stop for a cash payment.

What are the benefits of using FASTag?

Easy payment – It removes the necessity to carry cash for payments.

Saves time – The instant payment saves you from waiting in those long toll booth queues; as well as saving you the hassle of waiting for your change and knowing how much you need to pay.

Cashback – Payments made through FASTag offer a cashback of up to 2.5% on all tolls for the year 2019-20.

Online Recharge – FASTag can be recharged conveniently through multiple online options: Credit Card/Debit Card/NEFT/RTGS/Net banking and Point of Sale (POS) locations, with the most recent feature update adding a Google Pay UPI option as well.

Ease of Tracking – You get regular SMS alerts to your registered mobile number each time any transactions are done using the tag, for low balance, etc. Periodic statement of account may also be taken from the online portal website.

Online Portal – To view transaction statements, wallet balance, raise queries, recharge, etc.

The FASTag App:
To accelerate the transition to the electronic payment mode, the road ministry, National Highway Authority of India and Indian Highways Company have launched a My FASTag app. The app allows users to buy FASTtags online, find point-of-purchase locations offline, recharge their tags, and make payments. The app also provides access to a list of operational FASTtag toll plazas across the country, 24×7 highway toll-free hotline and banks’ helpline numbers.

How much does it cost?
FASTag has a one-time fee of ₹200. The refundable security deposit depends on the vehicle type. With a reissuance fee of ₹100.

Specific lanes:
The toll booth lanes will be divided by those paying cash and those with a FASTag pass. The FASTag will work only in the lanes assigned for it. Take note that if any vehicles without a valid FASTag enter the FASTag lane, they will be charged double the applicable toll amount in cash.

FASTag is currently operational at 180 toll plazas across national and state highways with more toll plazas being brought under the program in the future.

Learn more about FASTag here